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FAQ

The order procedure consists of such simple steps.

1. Select the product, its color and size. Click "Add to cart" button. The shopping cart page will open. If you are ready to order the selected products, click "Checkout" button in the basket.

2. In the next step, enter all the necessary information to send the order.

3. Choose payment method.

4. After placing the order, you will be sent an automatic confirmation letter. You don't need to answer it. Also, our manager will contact you to confirm your order. If you will tick the box "Shipping the order without communication" and you immediately paid for the order, then wait for a message with the waybill number, with which you can track your parcel.

5. If you want to use a gift certificate, please complete the order in the usual way, and write the certificate number in the "Comments".

Usage guidelines:

Salt water, chlorine and even fresh water can leave a whole set of chemical elements that damage the fibers of the swimsuit fabric.
Therefore, we recommend washing it after each use.
The swimsuit is designed for bathing and tanning, and should not be tested in harsh conditions - avoid contact with exposed stones / pebbles.
Medicinal supplements and temperature changes damage the elastic fibers of the swimsuit, so it is not recommended to use it for SPAs and treatment procedures.

 Washing:

It is necessary to wash the swimsuits manually at a temperature of 30 degrees Celsius using neutral detergents.
Models with cups should be washed very carefully, without twisting, to avoid deformation.
Before washing the swimsuit with grommets, be sure to remove the pearls / arrows!!!
We also do not recommend leaving a wet swimsuit with pearls / arrows - they can damage your perfect swimsuit.
Make sure that the pearls / arrows are tightly twisted in order not to lose them.
Unscrew the pearls, store the ring/choker separately from the swimsuit.

Drying:

Your swimsuit loves the sun, but still it is better to dry it inside out.
It is strictly forbidden to iron the swimsuit or use for drying the heating appliances / radiators / dryer of the washing machine.
Our online store works every day from 10AM-7PM, bank holidays are an exception.

You can try on a swimsuit in our stores and representative offices:

Kyiv, Mechnykova str. 22A

TSUM, Kyiv, 38 Khreshchatyk str. floor 3

Odessa, City Center, Avenue of the Heavenly Hundred 2

Lviv, Saksaganskogo str. 18, LA 'BOUTIQUE CONCEPT STORE

EMILY HOTEL, Khmel'nyts'koho St, 9Б, Vynnyky, Lviv Oblast, Ukraine

Poland, Warsaw, WIEJSKA 17

Flirt and Tan uses the best Italian certified fabrics and German accessories.

Delivery of orders in Ukraine is carried out by Nova Poshta at the expense of the buyer.

Delivery of orders abroad is carried out by UkrPoshta (National Post) at the expense of the buyer.

We ship all over the world, except Russia and Belarus.

According to the Law of Ukraine, underwear and swimwear products cannot be returned or exchanged.

An easy way to pay on our website with a credit card with LiqPay.

Delivery by Nova Poshta across Ukraine takes 1-2 days.

Delivery by UkrPoshta takes from 10 working days.

The certificate can be purchased online at the website and at the store in Kyiv, 22A Mechnikova Street.

Our gift certificates are for 1 800, 2 800, 3 700 UAH.

Flirt & Tan offers you a loyalty card.

• The card is issued when you buy any product from the Flirt & Tan collection for the amount of UAH 10,000 or more, including related products;

• 2% discount when receiving a loyalty card;

• 5% discount when purchasing from UAH 25 000.00;

• 10% discount when purchasing from UAH 50 000.00;

• 15% discount for purchases over UAH 100 000.00;

• The discount does not apply to promotional items.

To receive the Card, you must fill out an informational questionnaire designed to obtain basic customer data.

The questionnaire is provided online if the order is placed through the website and at the checkout of the Flirt & Tan store.

All questions that you will have, we will add to this section for reference

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